Our Learning Academy provides a wide range of seminars and workshops addressed to all levels of the organization. We carry out a thorough customization procedure to ensure that the trainings match the needs of the organization and the target group. Through this, we guide our clients in becoming learning organizations filled with a growth mindset.
KESEA organizes seminars and workshops for the following indicative topics:
- The art of effective communication
- Phone conversations for success
- Psychometric tools for personnel recruitment
- The art of effective customer service
- Effective time management
- Brainstorming workshops
- Development of Service Culture for Business Managers
- Development of effective groups
- Human Resource Management
- Teamwork in a multicultural environment
- Communicate effectively – make the difference
- Service – Retain the customer
- Handling problems through creative thinking and teamwork
- The power of feedback
- Steps to effective training
- The art of effective customer service
- Coaching
- Coaching and feedback
- Career Planning
- Effective personnel recruitment
- Training personal assistants
- Effective Meetings
- Communication and self-development
- Counselling for counsellors
- Seminars for career guidance counsellors
- Business English
Values of our work
Quality
Our measure of excellence, where our work is free from defects & deficiencies, brought about by a strict and consistent commitment to specific standards that achieve uniformity of service to satisfy our customers.
Delivery
We aim to provide our customers fast and efficient services, adhering to the deadlines and timetables agreed upon and ensuring that no delays are made.
Relationship
Our goal is to cultivate and develop our relationship with the client, in order to ensure that the services provided to them are customised to their needs and necessities.
Innovation
We strive to foster a culture of innovation, continuously seeking out and implementing new ideas and technologies to enhance our services and ensure our clients stay ahead of the curve.
